The bad news: For the fifth year running, the financial services industry has the lowest trust level of any business category in the U.S. The good news: The same research that uncovered that lack of trust also reveals how financial service firms can win consumer trust—and turnkey identity protection services and credit education programs can [...]
As customer service continues its rapid shift to digital channels, consumer-finance companies have a powerful opportunity to engage customers and add value to the user experience. Credit education solutions can give customers valuable, personalized information and help lenders deliver relevant, prequalified credit offers that meet customers’ needs. The digital shift is well under way. The [...]
We’re excited to announce Family Account Management: a new feature available for our partners that makes it easy for their subscribers to extend identity protection services to family and friends. Family Account Management allows our partners to offer quick and easy enrollment, enabling new subscribers to opt in to a family plan by inputting family [...]
Each day our lives become increasingly connected to our friends and family around the world thanks in large part to social media. As of September, Facebook now boasts 1.55 billion monthly active users across the globe. Instagram has more than 400 million monthly users. Our favorite 140-character site has just over 320 million monthly tweeters. [...]
