By: Linda Connor, Vice President, Marketing, Experian Over the years, I have increased the use of my mobile phone as my primary device for communication with family and friends, getting news, streaming entertainment, and making purchases. The convenience of doing it all at my fingertips has its appeal but comes with the threat of fraud. [...]
Data privacy remains a pressing concern for businesses, as 89% of consumers say they care about data privacy1 while breaches are predicted to reach an all-time high by year’s end2. Additionally, a striking 70% of consumers say they are willing to spend time and money to protect their information1. Privacy has become a differentiator and [...]
A global pandemic has made Americans more mindful of their families’ well-being than ever, and the vigilance it instilled shows every sign of extending to financial wellness as well as physical health. The pandemic brought greater awareness of identity theft and other forms of financial fraud, coupled with greater global demand than ever for identity [...]
The COVID-19 pandemic has U.S. workers and consumers feeling isolated and anxious. Their top concern is physical health—their own and their families’—but they’re also worried and uncertain about their finances, according to an April 2020 Experian consumer survey, COVID and Consumer Confidence. The Experian survey paints a stark picture of Americans’ financial uncertainty amid the pandemic—and [...]
A core issue that continues to surface during the COVID-19 pandemic is how well companies are managing and maintaining connections with their customers. Once they connect, it's crucial that they effectively communicate how they add value and can help customers address their concerns. Bottom line: consumers want to know that companies they do business with [...]
The new on-demand webinar series from Experian Partner Solutions delivers quick and timely information to help companies stay up-to-date on how COVID-19 related fraud is impacting consumers. In about 15-minutes, businesses can get expert Cyber Security, Dark Web, Data Breach, and Partner Enablement advice from Experian executives to help protect their consumers and achieve their [...]
As COVID-19 keeps people at home and away from their enterprises, the number of small business owners who are at risk of closing up shop is at unprecedented levels. Although this sector is an integral part of the U.S. economy, non-essential businesses have been forced to modify or cease operations in attempts to slow the [...]
The pace of life for the majority of Americans has dramatically changed as a result of the COVID-19 pandemic, driving more digital consumption, and unfortunately, increases in cybercrime. Crimes that target banking, credit, and consumer activities are commonplace in the best of times, but when people are in stressful financial and psychological situations, exploitation is [...]
What’s driving financial wellness for consumers in 2020? Holiday stress in 2019. Even though 2 out of 3 consumers surveyed by Experian, say they save money for holiday shopping, an analysis of the same group of consumers shows that the majority are stressed on adding to their debt and staying within their budget this season. ¹ After [...]
The bad news: For the fifth year running, the financial services industry has the lowest trust level of any business category in the U.S. The good news: The same research that uncovered that lack of trust also reveals how financial service firms can win consumer trust—and turnkey identity protection services and credit education programs can [...]
